Known Issues & Fixes

Google Client for Salesforce is currently in open beta and will remain so until March 2026. If you encounter issues or have questions, please open a GitHub issue or start a discussion. For help with customization or implementation, you may also contact ansukhetskyi@cloudrylabs.com, who is offering free consulting support during the beta period.

"View All" Attachments Page Opens and Immediately Closes

In some sandbox environments, when clicking "View All" on the Google Client: Attachments component, the page may open briefly and then close itself automatically.

Root Cause

This behavior may occur when Platform Cache is unavailable. During installation, the package creates a Platform Cache Partition named: GoogleCloudClient. If your Sandbox has 0 cache storage provisioned, certain screens relying on Platform Cache may fail to load correctly.

Fix

To resolve:

1. Go to Setup
2. Search for Platform Cache
3. Click into the cache partition named GoogleCloudClient
4. Click Edit
5. Under the Provider Free category, ensure your org has available cache
6. Set: Session Cache = 1 and Org Cache = 1
7. Save changes

This will allocate minimal cache resources and fix the behavior.